info@lucylousmiracledrops.shop with your order number in the subject line and a photo of the damaged item. If the photo can not be provided we can not send out the replacement. After the email is received the replacement order will be shipped within 7 business days. We are unable to replace any items after the 8th day.
“Customer Responsibility”
It is the customer’s responsibility to provide the correct shipping address at the time of checkout. We are not responsible for missing or inaccurate shipping addresses.